Lessons From The Front Lines of Cross-Channel Customer Experience, a presentation by Cindy Chastain of R/GA.
Winning That Elusive Buy-In For UX Research Projects, a presentation by Tomer Sharon of Google.
The whole experience was absolutely thrilling, channeling those creative aspects of performance and improvisation that I had honed in all my days of studying jazz music. It all turned out great and everyone loved my sketches, most of all the speakers themselves!